Help & Support

Welcome to the Shine Academy!

If you have forgotten your password, or simply need to change it, please go to the Forgotten Password page.

This system works well on most modern browsers. For the best experience on an NHSBT computer you use Google Chrome (if this is not available it can be downloaded from Software Centre). If using an iPad then use Apple Safari. Tip: If you need to enlarge anything on screen, most browsers use Ctrl+ and Ctrl- for zooming in and out.

For a brief video tour of Shine academy, please go to the main Shine Academy Help and Support page (you will be prompted to log into Shine Academy if you aren't already). There you will also find user guides on completing your training and running reports.

NHSBT staff can also view information about Shine Academy on People First.

If you have are unable to find the answer to your query please raise an HR Direct query or email

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